Privacy Policy for Upper Hands Food Delivery Platform

Effective Date: 05.09.2024

Thank you for using Upper Hands Food Delivery Platform. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Introduction

Upper Hands Food Delivery Platform we provides an online platform that connects users with food delivery services from restaurants and other food providers. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you use our platform, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Types of Information Collected

Personal Information

We may collect personal information from you when you use our platform, including:

• Name
• Contact information (e.g., email address, phone number)
• Delivery address
• Payment details (e.g., credit card information)

Usage Data

We may also collect non-personal information about your interactions with our platform, including:

• Device information (e.g., IP address, browser type)
• Usage patterns (e.g., pages visited, features used)

3. Methods of Collection

Directly from Users

We collect information directly from you when you:

• Register an account
• Place an order
• Communicate with customer support

Automatically

We may use cookies, log files, and other tracking technologies to collect usage data automatically when you access or use our platform.

4. Use of Information

Purpose

We may use the information we collect for purposes including:

• Processing and fulfilling orders
• Providing customer support
• Communicating with you about your account or orders
• Improving our services

Legal Basis

We process your personal information based on:

• Your consent
• Performance of a contract with you (e.g., fulfilling orders)
• Compliance with legal obligations

5. Sharing of Information

Third Parties

We may share your information with:

• Delivery partners to fulfil your orders
• Payment processors to facilitate transactions
• Service providers who assist us in operating our platform

Legal Requirements

We may disclose your information when required by law or to protect our legal rights.

6. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized

Privacy Policy for Upper Hands Food Delivery Platform

Effective Date: 05.09.2024

Thank you for using Upper Hands Food Delivery Platform.